Southern Oregon Rehabilitation Center & Clinics (SORCC)

Infirmary

Mission/Vision

Honors America’s Veterans by supporting the Department of Veteran Affairs in an environment that is patient centered with an emphasis on providing quality and safe care. The Mission of the Infirmary is to facilitate comprehensive, patient centered care in support of the medical and psychiatric needs of VA SORCC Residential Care Program and Homeless Program residents.

Service

Unlike most VA residential rehabilitation centers, the VA SORCC is not attached to a hospital. The closest VA Medical Center is located approximately 100 miles to the north. VA SORCC residents requiring acute hospital care are either sent to the VA Medical Centers in Roseburg or Portland or to a local hospital if the patient’s condition is such that s/he cannot travel. 

Within the VA SORCC, there is a 15 bed Infirmary that is part of the 600 authorized VA SORCC beds. Two of the 15 beds may be utilized for homeless patients requiring palliative care. The Infirmary provides basic medical and psychiatric support for admitted residential Veterans who are unable to stay in the residential areas of the facility due to temporary illness of a medical or psychiatric nature. If the residents are determined to be acutely ill, they will be transitioned to a higher level of care at another VA facility or a local medical or psychiatric facility.

In addition, the Infirmary the area contains a treatment room and an area for dispensing of medications colloquially called the "pill line." Treatments conducted in the treatment room include minimally urgent care such as glucometer assessments and diabetic management, minor dressing changes, and assessments of chronic care issues that may need to be referred to the panel providers. Acute issues are assessed for their urgency and then triaged to 911. The pill line is a managed medication dispensary for scheduled medications when a resident Veteran is unable to manage their own medications due to cognitive issues or behavior issues.

Staff and Hours

Registered nurses, licensed practical nurses, and nursing assistants staff the Infirmary and attached treatment room 24 hours per day 7 days per week.

Three residential panel physicians and their assigned nursing staff provide medical support for all residential patients during regular business hours. After regular business hours and on holidays and weekends an assigned physician provides medical oversight on a rotational basis.