Southern Oregon Rehabilitation Center & Clinics (SORCC)
As Jackson county COVID numbers continue to rise, Southern Oregon Rehabilitation Center and Clinics (SORCC) already has plans in place to protect our Veterans and our employees.
We are closely following CDC guidelines and will continue our drive-through screening process All Veterans, employees, visitors, volunteers and contractors will be screened before entering SORCC facilities. Grants Pass and Klamath Falls clinics will be screening at the main entrance.
If you visit one of our facilities, our staff will ask the following screening questions:
- Do you have a new or worsening cough or shortness of breath?
- Do you have any cold or flu-like symptoms?
- Do you have new onset diarrhea, nausea or vomiting?
- Do you have new onset of headache, loss of taste or loss of smell?
- Have you been diagnosed with COVID-19?
- Have you had contact with someone who has had COVID-19?
Depending on your answers, a health care professional will assist you on the next steps of your visit.
To help speed up the screening process, you are encouraged to use the VA Screening Tool (https://www.va.gov/covid19screen/) prior to leaving home. This tool will ask you the same questions you are asked at the screening line plus a bonus question. If you pass the screening questions you will receive the message below with the current date of visit.
or scan QR Code
Once you arrive at the screening station and are safely stopped with your vehicle in PARK, show the screener your “OK to proceed” message and they will take your temperature and send you on your way. This process is currently in use at other VA’s and we hope utilizing this process will help to speed up the screening process for SORCC. Keep in mind, this image is stamped with a date and time so please don’t save it and use it the next day as this will delay the screening process. If you choose to use this tool, you must do it each day, shortly before arriving at SORCC and remember Oregon laws regarding cell phone usage while driving. Do this process at home, before you leave.
You can text “SCREEN” to 53079 and receive a link to this site so it is saved in your text messages.
If you don’t have this ability with your phone, the screeners will still greet you personally with a series of questions upon your arrival.
For the safety of Veterans and staff SORCC is a Mask ON facility. This means that all staff and visitors are expected to wear a mask while on campus and honor social distancing of 6 feet or more.
If you’re coming in for a health care visit, stop and call your team first, or send a secure message through MyHealtheVet—even if you have an appointment. You may be able to receive care through VA telehealth without having to leave home.
At this time, visitors are prohibited from visiting SORCC without an appointment until further notice, and to help limit exposure of our high-risk Veterans in the community and on campus, we are providing limited face-to-face and only urgent dental procedures.
Everyone is encouraged to take preventative actions to avoid being exposed to the virus: - Wash your hands often with soap and water for at least 20 seconds. - Avoid touching your eyes, nose and mouth with unwashed hands. - Stay home if you are sick or becoming sick. - Use an alcohol-based hand sanitizer that contains at least 60% alcohol. - If you have symptoms or have been exposed to someone with symptoms, call the VA before going to the facility.
Thank you to every patient, and staff member of the VA SORCC Health Care System for your support to our Veterans as we navigate COVID-19. Your support is vital as we move forward.
Information is rapidly changing, but we are prepared for COVID-19 and strong community support is helpful in this effort.
For the latest VA updates on the coronavirus and prevention tips on preventing the spread of disease, visit www.publichealth.va.gov.